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The Training Journey
First Phase: Foundation

Our Training Journey

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⁠Soft skills

  • Effective Communication: Learned how to communicate clearly in an IT environment.
  • Professional Interaction: Improved how we engage with teams and stakeholders.
  • Task Coordination: Practiced communication during daily technical tasks.
  • Soft Skills Application: Applied soft skills in real IT work scenarios.

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Software Application

  • SDLC: Phases of planning, design, development, testing, and deployment.
  • Version Control: Tools like Git for code management and collaboration.
  • Agile: Iterative methods like Scrum and Kanban for project management.
  • Quality Assurance: Ensuring software reliability through various testing techniques.

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network & infrastructure

  • Network Topologies: Layouts like star, mesh, and ring.
  • IP Addressing: Importance of IPv4 and IPv6.
  • Protocols: Key protocols like TCP/IP, HTTP, and FTP.
  • Network Security: Measures like firewalls and encryption.
  • Hands-on Labs: Using VMware for Windows and Linux, and Packet Tracer for practice.

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Certificate - ITIL 4 Foundation and SCRUM Fundamentals

  • ITIL Knowledge: Gained skills in IT service management and Agile practices.
  • Fast Certification: Achieved both certifications in a short period.
  • Technical Growth: Strengthened our core IT knowledge.
  • Career Boost: Enhanced our professional profiles and readiness.

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Orientation sessions

  • Department Roles: Overview of key functions in Etimad, Erkab, UGRP, SAP, Data, and Command Center.
  • Daily Tasks: Summary of workflows and responsibilities.
  • Certifications: Relevant certifications and their impact.
  • Shared Insights: Challenges, lessons, and best practices from experience.

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Challenges and lessons learned

  • Fast-Paced Workflow: Managed a tight and demanding schedule effectively.
  • Quick Adaptation: Adjusted rapidly to new tools, tasks, and concepts.
  • Productivity Under Pressure: Learned to stay organized and focused.
  • Core Skills: Built strength in teamwork, time management, and resilience.

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Grateful for the Journey, Ready for What's Next

Over the past three months, we've gained hands-on experience, valuable insights, and strong collaboration skills. We're thankful to all who supported and mentored us. As we move into our next chapter post-segregation, we’re excited and ready to grow even more.